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Ann McGlinchey

Vice President of Customer Experience Management, CMI Media Group

Few marketing leaders have navigated as many industries as Ann McGlinchey. From enterprise software to retail and publishing, each role has reinforced her belief that strong marketing begins with understanding people. Today, as Vice President of Customer Experience Management at CMI Media Group, she helps clients create stronger connections with their audiences while driving measurable business outcomes.

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Creating Value Through Customer Centricity

By: Ann McGlinchey, Vice President of Customer Experience Management, CMI Media Group

"Technology can improve efficiency and scalability, but meaningful connections are still built through human understanding and empathy."